Return & Exchange Policy
- All goods received cannot be exchanged or returned
- Should you change your mind upon making payment (before the product is shipped out or collected), an admin fee of 5% will be deducted from your refund.
Sanctband Active Products
You will enjoy free shipping for bands purchases ONLY (spidercord, mini bands, resistive bands, super loop bands) equivalent or above RM150. This excludes any promotion packages or sale items.
You can opt for shipping with or without insurance. Shipping with insurance (Parcel Guard) provides coverage against loss and damage from the point of collection until delivery to the recipient.
The shipping price is as below:
Shipping with Insurance
Shipping to West Malaysia - RM45
Shipping to East Malaysia - RM85
Shipping without Insurance
Shipping to West Malaysia - RM20
Shipping to East Malaysia - RM45
For Hypervolt [50% Deposit / Remaining Transaction],
Any forms of refund(s) for order cancellation(s) will be subjected to 4.00% admin fee deduction of the transaction made.