Return & Exchange Policy

1. All goods received cannot be exchanged or returned
2. Should you change your mind upon making payment (before the product is shipped out or collected), an admin fee of 5% will be deducted from your refund.

Shipping Policy

Sanctband Active Products

You will enjoy free shipping for bands purchases ONLY (spidercord, mini bands, resistive bands, super loop bands) equivalent or above RM150. This excludes any promotion packages or sale items.

YBell Products

Prices shown are excluding shipping fee. This applies to YBELLs (XS, S, M, L, XL) and YBell Vertical Storage Rack.

Customer will need to arrange for self pick-up or have the product(s) delivered to them with shipping fee, to be calculated separately.

Hyperice Products 

Warranty Policy

We provide warranty for :

1- Hypervolt Massage Gun Device (Hypervolt, Hypervolt Plus, Hypervolt with Bluetooth, Hypervolt Plus with Bluetooth) product based on warranty registration date.
This includes :
- Motor Unit
- Battery
- Charger
- Adapter
- Applicator (s)

2 - Vyper 3.0 product based on warranty registration date.
This includes :
- Foam Roller
- Charger

3 - Hypersphere product based on warranty registration date.
This includes :
- Hypersphere
- Charger

4 - Hypersphere mini product based on warranty registration date.
This includes :
- Hypersphere mini
- Charger

5 - Hyperice Venom series based on warranty registration date.
This includes :
- Venom unit
- Battery
- Charger

6 - Hyperice Ice Compression series based on warranty registration date.
This includes :
- Ice Compression unit

7- Airofit series based on warranty registration date.
This includes :
- Motor Unit
- Charger

We will repair or replace the unit if it is found to be defective as to workmanship or materials. This warranty does not extend to damage resulting from misuse, neglect or abuse, normal wear and tear, or accident. This warranty extends only to the original consumer purchaser.